Frequently Asked Questions
Everything you need to know about your next ride with Trifour Bikes.
Do Trifour Bikes come fully assembled?
For safety during transit, bikes are shipped 85% assembled. You will need to install the front wheel, pedals, handlebars, and saddle. We provide all necessary tools and a step-by-step video guide.
What is your return policy for bicycles?
We offer a 30-day trial period. If you are not satisfied, you can return your bike in its original packaging. Please note that a restocking fee may apply if the bike shows significant signs of wear.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout for those who want to hit the trails sooner.
Do you offer a warranty on frames and components?
Yes, all Trifour frames come with a lifetime warranty against manufacturing defects. Components such as drivetrains and brakes are covered by a 2-year limited warranty.
Can I finance my purchase?
Absolutely. We partner with Klarna and Affirm to offer flexible monthly payment plans, allowing you to ride now and pay over time with 0% APR options for qualified buyers.
How do I choose the right bike size?
We provide a comprehensive size chart on every product page based on height and inseam measurements. If you are between sizes, our customer support team is available for a personalized consultation.